Refund policy

Refund & Return Policy

We want you to be happy with your purchase. If you're not satisfied, you may request a return or refund under the following terms:

Return Window
You have 30 days from the date of delivery to request a return. Items must be unused, unworn, and in their original packaging with all tags attached.

How to Start a Return
Email us at clmingo05@gmail.com with your order number and reason for return. We'll respond within 1-2 business days with return instructions.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we will cover return shipping or send a free replacement.

Refunds
Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days. Please note your bank or card provider may take additional time to post the refund.

Damaged, Defective, or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 48 hours of delivery with photos of the item and packaging. We will provide a replacement or full refund at no additional cost.

Non-Returnable Items
Final sale items, gift cards, and items marked as non-returnable at checkout cannot be returned.

Late or Missing Refunds
If you haven't received a refund after 10 business days, please check with your bank or card company first, then contact us at clmingo05@gmail.com.

Questions
For any questions about returns or refunds, reach out to clmingo05@gmail.com.